Privacy Policy

OVERVIEW

This website, www.enzaofficial.com (the “Site”), is operated by ENZA. Throughout the site, the terms “we,” “us,” and “our” refer to Enza. Enza offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Privacy Policy”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. This Privacy Policy applies to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read this Privacy Policy carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by this Privacy Policy. If you do not agree to all the terms and conditions of this policy, then you may not access the website or use any services. Any new features or tools that are added to the current store shall also be subject to the Privacy Policy. We reserve the right to update, change, or replace any part of this Privacy Policy by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.



PERSONAL INFORMATION WE COLLECT

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. Additionally, we may collect additional information if you contact us for customer support. Below is a detailed description of the types of personal information we collect:

  • Device Information: IP address, browser type, time zone, cookie information, what pages you view, and how you interact with the Site.
  • Order Information: Name, billing address, shipping address, payment details (including credit card numbers), email address, and phone number.
  • Customer Support Information: Details you share when contacting us for support.



HOW WE USE YOUR INFORMATION

We use the information collected to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).
  • Communicate with you.
  • Screen orders for potential risk or fraud.
  • Provide you with information or advertising relating to our products or services (if in line with your preferences).



SHARING YOUR PERSONAL INFORMATION

We share your personal information with service providers to help us provide our services and fulfill our contracts with you. For example:

  • We use www.citypak.lk to deliver your orders.
  • We may share your data to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.



COOKIES

Our Site uses cookies to enhance your browsing experience. These cookies collect non-personal data such as device information and browsing behavior. You can manage cookie preferences through your browser settings. Please note that disabling cookies may impact the functionality of the Site.



THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and do not warrant or have liability for any third-party

materials or websites.



YOUR RIGHTS

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access, update, or delete your personal data.
  • The right to withdraw consent at any time.
  • The right to opt-out of marketing communications.
  • The right to file a complaint with a data protection authority.

To exercise these rights, contact us at hello@enzaofficial.com



DATA RETENTION

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless otherwise required by law.



SECURITY

We take reasonable precautions to protect your personal information. However, no transmission method over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.



CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.



CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, please contact us at:

ENZA
Email: hello@enzaofficial.com
Phone: 0777875763



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